Practical Service Level Management: Delivering High-Quality Web-Based Services Ebook



practical-service-level-management-delivering-high  Name : Practical Service Level Management: Delivering High-Quality Web-Based Services
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This business guide presents theoretical and empirical research on the business value of information technology (IT) and introduces strategic opportunities for using IT management to increase organizational performance. Implementation management is addressed with attention to customer relationship outsourcing, decision support systems, and information systems strategic planning. Domestic, international, and multinational business contexts are covered.
Keywords Ebooks:
management Ebook   business Ebook   systems Ebook   information Ebook   strategic Ebook   
 
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